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Published 14/10/2026 • Updated 14/10/2026 by Joanne Jones

How Does Trusted Psychics Vet Its Psychic and Tarot Readers?

Written by Joanne Jones, Founder of Trusted Psychics

We receive hundreds of applications every week from people looking to become a psychic or tarot reader with little or no experience at all in reading for others. Some may fill out our application as a psychic or tarot reader, but we would like to know a little more about their abilities before we add them to our list of readers.

What Do We Look for in a Psychic Reader?

Which is why we vet all our readers not only by their experience and methods of reading but also by how they conduct live telephone readings.

As part of our reader selection and assessment process, prospective readers undertake a test reading. This allows us to gain a general overview of how they read in practice.

Do they communicate clearly to clients so they can understand the reader’s interpretation? Does the reader listen to the client so they feel heard? Do they respond clearly to questions being asked by clients? Are they genuinely compassionate and supportive to the client? Are they easy to talk to and sensitive to the emotions of the client without causing any unnecessary fear or judgement?

These qualities have always mattered to us from the beginning.

When Joanne Jones founded Trusted Psychics in 1992, she wanted to offer people a quality service that was not only affordable but available 24 hours a day. She was also firmly committed to providing the highest standard of psychic readings by experienced, vetted readers who are professional and respectful, sharing in her passion for helping others take the next steps forward in their lives.

People often consider a psychic or tarot reading when there is confusion in their life, or they are facing a difficult situation that may seem hopeless. They may be feeling emotional, uncertain about a relationship, or simply struggling to make sense of what is happening.

In times like these, speaking openly with an online reader who listens without judgement and is caring and supportive can be an important part of the reading experience. Very often our clients tell us that simply being able to talk through everything they were feeling with someone who listens and does not judge their situation or the choices they made helped them see their situation from another perspective.

How We Vet Psychic & Tarot Readers - What Do We Look For In a Reader?

What Does It Mean If a Reader Is Vetted?

When a reader has been vetted or screened, it means they have passed our quality assessment, been reviewed, and approved before they are accepted as a reader for Trusted Psychics or Psychic Messenger services.

Our reader vetting process allows us to fully understand their reading experience, style of reading and approach, including how they use their communication skills during a test reading.

How Do We Select Our Psychic Readers?

For the last 30-plus years, I have studied different reading styles and paid particular attention to why some readers are more popular than others, with clients queuing up to speak to them.

It is my personal belief that there are many elements that contribute to a reader being considered a good reader.

A good reader has a clear understanding of the tarot cards and can interpret their meanings in relation to the client's questions and situation. One of the main things I have learnt is that knowing the tarot is only part of what makes a good reader.

When a client chooses a psychic or medium, or is looking for a phone tarot reading, they should be able to expect that the reader has been properly vetted and that the standard of the readings they provide still matters, regardless of how long they have been giving readings.

We have put together our top 10 Tarot readers who have been selected for their professionalism and high standard of readings.

How We Vet Psychic & Tarot Readers - What happens before and after a reader joins Trusted Psychics.

Joanne's 7-Point Reader Checklist

“When I personally assess and vet new readers for Trusted Psychics, I use a 7-point checklist. These are some of the qualities I believe are important in providing the high standard of reading we expect for our clients:”

1. Reading Knowledge

Does the reader demonstrate a good understanding of the reading method they use?

For a Tarot reader, I want to see more than a basic understanding of the card meanings. Can they interpret the cards together and explain those interpretations clearly in relation to the client's situation or questions being asked?

2. Communication

Can the reader communicate with their clients, making them feel supported and comfortable?

A reader may understand the meanings of tarot cards, but if the reader cannot explain the energies they feel or relay their intuition clearly or understand the messages they receive from the spirit world, they are unlikely to provide a meaningful reading.

3. Listening

Do they listen carefully and understand the client's situation, or are they able to answer the questions the client wants to explore?

A good reading should feel relevant to the person receiving it. Listening is key to understanding what the client wants to focus on, rather than jumping into a tarot reading that could apply to anyone.

4. Sensitivity

Is the reader sensitive to the client's situation?

People can seek readings when they are confused, facing doubts or dealing with difficult personal circumstances. We want our readers to use their intuition and show genuine kindness and understanding for the emotions a client may be experiencing.

5. Support

Can they offer support without simply telling the client what they think they want to hear?

Being supportive does not mean guaranteeing a positive outcome just to agree with what the client wants to hear. A gifted reader should be able to discuss their interpretation of the reading honestly, while offering caring, considerate guidance.

6. Respect

Do they speak to clients with respect and without judgement, regardless of the issues being discussed?

Clients should feel at ease and able to talk openly and honestly about what is happening in their lives without feeling embarrassed or judged by the person giving their reading.

7. Professionalism & Ethics

Does the reader understand the full responsibilities of providing psychic readings?

A reader should be professional and responsible in the way they communicate. They should not create fear, make a client believe something bad will happen, or offer further readings at an additional cost.

These seven areas help me look beyond what somebody says about themselves on their application form and look at what kind of reading experience they are likely to provide for our clients.

All readers have different styles of reading, some being more direct and others giving a more detailed response. What matters is that the reader can use their intuition and show their particular psychic abilities while meeting the standards of communication, care, and professionalism that we expect at Trusted Psychics.

How We Vet Psychic & Tarot Readers - Joanne's Insight From Trusted Psychics

How Does Our Reader Selection Process Work?

Everyone who applies will have varying experiences and ways of reading. However, our reader selection process is generally split into 4 steps.

  • 1. Apply

When someone applies, they will share information about their experience and how they read. This gives us an idea of what type of reader you may be, but applying does not mean you will be accepted.

  • 2. Assessed & Test Reading

By having someone do a test read, we can hear how they actually read, not just from their application.

We will look at how they read and especially how they communicate with the client, including their listening skills, intuition, and their overall approach. Using the quality assessment standards listed on Joanne's 7-point reader checklist.

  • 3. Selecting Our Readers

There are many reasons why we don't accept all applicants.

We will look at your assessment as a whole. We want readers who can provide our clients with the standard of reader we're looking for. Not everyone passes our reader selection process.

  • 4. Once Accepted

Once accepted, we welcome them onboard as a Trusted Psychics live psychic reader, where we continue to review the standard of readings provided.

Reader performance, customer feedback, and the standards we expect from our readers continue to matter afterwards.

What Would Prevent a Reader From Being Accepted?

If a reader applied and did not meet our quality standards or gave a poor test reading, their application would be rejected.

If a reader was found to instil fear in a client, provide overly negative readings, or make demands for additional costs in order to pressure the client to call them back, their application would be rejected.

We want to ensure that our customers have meaningful reading experiences.

Does Vetting Stop Once the Reader Is Accepted?

Not at all. We want to make sure that we have high-quality readers at all times.

Once a new reader joins our services, we continue to monitor reader performance and customer reviews to help ensure our standards continue to be reflected in the readings that are provided to clients on an ongoing basis.

Good communication skills, ability to listen, and showing compassion and respect for others. Professionalism and acting responsibly are qualities we expect to see from our readers.

How do you know if a Psychic Reader is genuine? Trusted Psychics

Do We Assess Different Types of Readers in the Same Way?

No. Our criteria will always stay the same, but the way we assess and review a reader will naturally reflect the type of reading being provided.

With a Tarot reader, we monitor how individual and surrounding tarot card meanings are interpreted and how their meaning is relayed to the client. A Clairvoyant or Medium may not use cards at all but builds a meaningful connection with their clients.

These are all qualities we look for in a responsible and professional reader who is providing telephone readings to our clients or via psychic messenger services.

Frequently Asked Questions About Psychic Reader Vetting

How Does Trusted Psychics Vet Its Readers?

Every prospective reader goes through an assessment and vetting process before being accepted onto our service. We review how long someone has been reading, their reading style, and their ability to read during a test reading. We also look at how they communicate with others. Listening skills, compassion, respect, and professional and ethical behaviour.

Does Every Psychic Who Applies Get Accepted?

No. Completing an application form does not guarantee acceptance as a psychic reader on our services. We want to understand a new reader's skills and how they read and communicate with our clients before deciding whether they are suitable to provide telephone readings or send messages via our instant psychic messenger service.

Do You Vet Mediums, Clairvoyants and Tarot Readers in the Same Way?

We have similar standards when vetting all types of readers depending on the type of reading someone offers. If someone reads using tarot, we may ask them to show us how they read from cards. If they are a medium or clairvoyant, we may look for particular abilities in how they make a connection with the spirit world.

We are committed to ensuring all our readers can communicate clearly with you. Listen to you, show compassion, respect you as a person, and act professionally.

Are Trusted Psychic Readers Monitored After They Are Accepted?

We continue to review the standard of all our readings provided to our clients by our call quality support team. They provide an ongoing process of assessment by listening to customer calls and closely monitoring customer feedback to ensure our standards are reflected in the readings we provide.

Does a Vetted Psychic Guarantee an Accurate Prediction?

No. Vetting cannot guarantee that a prediction or interpretation will prove correct. We expect our readers to communicate responsibly and avoid presenting uncertain outcomes as guaranteed facts.

Choose a Vetted Trusted Psychic Reader

Every Trusted Psychic reader has been through our selection process before being accepted, but choosing the reader who feels right for you remains a personal decision.

You can browse over 400+ vetted readers, compare their experience, reading methods and specialisms, and read verified customer reviews before deciding who you would like to speak with.

View All Live Readers

About the Author, Joanne Jones

Joanne Jones founded Trusted Psychics in 1992 and has more than 30 years' experience working within the psychic reading industry. Joanne is personally involved in vetting new readers and has helped develop the reading and customer-care standards used by Trusted Psychics.

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